Sims 3 Serial Code For Website Why Wont My Serial Code + Login Work On The Sims 3 Website?

Why wont My Serial Code + Login work On The Sims 3 Website? - sims 3 serial code for website

Ives account for about 5 days, he worked for a few days ..
Then tryed to add a code number, but said he is already in use, so I tried to send EA games, but said that is wrong in my username pretty sure its right